Vugutsa Designs specializes in luxurious, custom-made clothing crafted with exceptional quality and attention to detail. Our designs reflect timeless elegance and are tailored to celebrate each woman’s unique style and confidence.
Yes! We pride ourselves on custom creations and are happy to accommodate special requests, whether it’s for a specific size or personalized design elements. Reach out to us to discuss your needs.
You can browse and order from our collection directly on our website at vugutsa.com. For custom orders or inquiries, please contact us through our online form or email us at info@vugutsa.com.
Our prices reflect the luxury quality and craftsmanship of each piece. For example, our Brocade Kimono Set is priced at 6000, and the Butterfly Set is 5000. For custom orders, prices may vary depending on fabric and design complexity.
Yes, we offer worldwide shipping! Shipping rates and delivery times vary based on your location. Please check our shipping policy for more information.
Since each piece is handmade, custom orders typically take TWO days only to complete, depending on the complexity of the design. We will keep you updated on the progress and estimated delivery time.
Due to the bespoke nature of our items, we cannot accept returns on custom-made pieces. However, we do accept returns or exchanges on certain standard pieces if they are unworn and returned within 14 days of delivery. Please refer to our return policy for more details.
We accept major credit cards, bank transfers, and secure payment methods available on our website. For more details, visit our payments page.
Absolutely! We offer a range of premium fabrics and colors. Let us know your preferences, and we’ll work with you to create a piece that’s just right for you.
Our team is here to help! You can reach us via email at info@vugutsa.com, or through the whatsapp contact form on our website. We aim to respond within 24 hours.
Once your order is shipped, you’ll receive a confirmation email with a tracking link. Simply click on the link to view the status of your delivery.
Orders can only be modified or canceled within 24 hours of placement. Please reach out to our customer service team as soon as possible if you need to make changes.
If your payment was declined, it could be due to an incorrect card number, an expired card, or insufficient funds. Please verify your payment details and try again. If issues persist, contact your bank for more information.
Yes, we occasionally offer promotional codes. Stay updated by subscribing to our newsletter. Gift cards are also available and make a great gift for any fashion lover!
